Terms and Conditions
•All gift voucher(s) are subject to terms and conditions.
•Redemption of a gift voucher is subject to availability at the time of booking.
•The original gift voucher must be presented at Novotel Surfers Paradise at time of use.
•Hotel Voucher(s) and Accommodation Package(s) are valid for three (3) years from the date of issue. Bookings must be made directly with the Novotel Surfers Paradise reservations team on +61 (7) 5579 3499 and advising of the use of gift voucher. Please note that ‘black out’ dates may apply and this voucher remains subject to availability. Some event and peak periods may be excluded.
•The full amount must be redeemed on a single occasion. The gift voucher amount is not transferrable and cannot be redeemed for cash. No credit or change can be given on unused amounts.
•The gift voucher(s) are not refundable.
•The gift voucher is not replaceable if lost, stolen or destroyed. Vouchers that have been altered in any way will not be accepted.
•Novotel Surfers Paradise reserve the rights to amends these terms and conditions from time to time without prior notice. Any amendment will be effective immediately.